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Frequently Asked Questions
If you did not receive the email, please check your spam folder. It is possible that the mail ended up there.
Use our contact form If after 10 minutes you still have not received any mail in your inbox or spam folder.
Through a secure e-mail you will receive the results and the corresponding (travel) certificate.
We are obliged to report positive results to the GGD and are not allowed to do so anonymously. SARS-CoV-2 falls under the obligation to report infectious diseases according to the Public Health Act (Wpg). After the report, the GGD will contact you for a source and contact investigation. Always follow the guidelines of the RIVM.
We keep your data safe on a secure server. Test results will only be disclosed to the doctor and the person who is assigned to administer the test. We are legally obliged to report positive test results to the GGD.
What is stated on each certificate may vary.
1. PCR test: name, date of birth, sex, document number, method of test collection, date/time of test collection, date of result, test result, type of test, laboratory data, name and signature of our medical director.
2. Rapid test: name, date of birth, sex, document number, date/time of test taking, test result, type of test, name and signature of our medical director.
No, you have to follow the rules of the RIVM at all times.
During the test it can give an unpleasant feeling. However, this is different for each individual.
As long as your COVID-19 test has not been taken yet, you can cancel. You can cancel your test via our contact form. As soon as we have processed the cancellation, you will receive a confirmation email. If you do this up to one hour before your appointment, then the full amount will be refunded, if you do this outside of this time, then unfortunately you will not get your money back.
Antigen rapid test
Please do not eat or drink 15 minutes before the test.
The COVID-19 rapid test is administered through the nose using a cotton swab. The test collection including administrative processing takes about three to five minutes per person.
No, this is not possible. The COVID-19 PCR certificate can only be applied for in combination with the COVID-19 PCR test.
PCR test (including travel certificate)
(non) Covid19 certificate
What others think of Testservice.nl:
"I had to rush to a foreign country and needed a PCR test. At test service I could go the same day and already in the evening I had my result + travel certificate. Very professional and reliable!"
"I was again nice and last minute but was able to go straight away. Great service, nice contact with the people and had my results (PCR) in the same day. Highly recommended."