Filing a complaint

Complaint procedure Testservice

In the unlikely event that you have a complaint, please send it to us in this form. We will do everything we can to answer your complaint within 72 hours.

Do you have problems formulating your complaint or do you want to know the further procedure? Then take a look at our "General Conditions" at Article 21.

Quick results

Immediate result in case of rapid test. PCR test the same or next day.


The tests we use have been officially validated by the RIVM.


Home and on-site testing possible. Within 2 hours on location.

Medical supervision

Cooperation between GGD and BIG registered healthcare professionals.