Frequently Asked Questions

Testservice.nl offers various corona tests. With the antigen rapid test You will receive your COVID-19 test result within 30 minutes. With this test you will receive an international PDF file with the result. The PCR test shows within a few hours if you are infected with corona. With this test you get an international English travel certificate.

Our tests are CE-certified and considered reliable by the RIVM. Before you travel, find out which test you need to have done to be allowed to visit the country. Read more about corona and travel.

That depends on why you want to do a coronation test. If you want the results quickly, the antigen rapid test handy to do. A PCR test takes a maximum of 24 hours, and if tested before 13:00 you will get the result no later than the evening. A PCR test is more sensitive than the rapid test. This means that a PCR test can show at a very early stage if you are infected with the coronavirus compared to the rapid test.

If you want a test for travel, it depends on the country which test is suitable. Read more about it here corona and travel

Unfortunately, it is no longer possible to book a subsidized test through the government.

You will receive the results, the corresponding (travel) certificate and the QR code by e-mail.

Yes, with both tests you will receive a certificate in case of a negative result. You will also receive a QR code from us to use in the CoronaCheck app.

No, with our rapid test and PCR test a certificate is included in the price. It is therefore not necessary to order a travel certificate afterwards.

What is stated on each certificate may vary.

PCR test

  • Name
  • Date of birth
  • Document number of identity document
  • Method of test taking
  • Date and time of test taking
  • Date of the result
  • Test result
  • Type of test
  • The details of the laboratory, name and signature of our medical director

Quick test

  • Name
  • Date and time of test taking
  • Test result
  • Type of test
  • Name and signature of our medical director

To issue a valid certificate, we need the following information:

  1. Full first name(s) as stated in your passport
  2. Last name
  3. Document number of your identity card
  4. Address and contact details:
    - Street name and house number
    - Postal code and city
    - E-mail address
    - Mobile number

We do not take tests from children under the age of 12. For testing of children we recommend to contact the GGD to take a test.

While booking you pay the test directly via iDeal or your credit card. For companies with multiple employees it is possible to pay by invoice.

Yes, we will send you an invoice. If you have lost your invoice, you can use our contact form request a copy.

Yes, it is possible to cancel your coronatest more than 24 hours in advance. Take contact to cancel the test. Once we have processed the cancellation, you will receive a confirmation email. If you cancel more than 24 hours in advance, you will receive a full refund. In case of a cancellation within 24 hours of your appointment, you will not be refunded.

It is possible that the mail ended up in your junk mailbox. If this is not the case, then you can contact with us.

We are obliged to report positive results to the GGD and are not allowed to do so anonymously. SARS-CoV-2 falls under the obligation to report infectious diseases according to the Public Health Act (Wpg). In case of a positive test result, we will ask for additional information such as your BSN number. After the report, the GGD will contact you for a source and contact investigation. Always follow the guidelines of the RIVM.

We store your data carefully on a secure server. Test results will only be disclosed to the doctor and the person who is assigned to administer the test. We are legally obliged to report positive test results to the GGD.

During the test it can give an unpleasant feeling. However, this is different for each individual.

Up to two weeks after infection you can still carry the coronavirus. There can still be traces of the virus in your nose and/or throat. Travelling is unfortunately not possible, but if you are symptom free, you can no longer infect others.

No, you have to follow the rules of the RIVM at all times.

No, you will only test positive if you are infected with the coronavirus (SARS-CoV-2). The flu is caused by an influenza virus. For more information you can go to the website of the Government.

After you have taken a CoronaTest with us you will receive the results by email. This e-mail also contains the code you need to create a QR code in the CoronaCheck app. Click on the link from the email and fill in the code. The QR-code will now be added to the CoronaCheck-app. It will be visible within a few minutes.

For more information on how to use the CoronaCheck app, please visit the Government

Antigen rapid test

With the SARS-COV-2-Rapid Antigen test (this is the official name) we test for the presence of the SARS-CoV-2 virus in the body. This is the virus which causes the COVID-19 disease. The test is administered by inserting a cotton swab into the nose and taking test material. The test result is known within approximately 30 minutes. Read more about our antigen rapid test

Yes, you will receive a certificate and QR code in case of a negative result. The certificate states the following:

  • Name
  • Date and time of test taking
  • Test result
  • Type of test
  • Name and signature of our medical director

Within a maximum of half an hour after receipt. If you have not received anything after half an hour, not even in your spam box, please contact us. contact with us.

Have you done a validated rapid test and is the result positive? Then you do not need to do an additional PCR test. The validated rapid tests are reliable enough in case of a positive result. You immediately go into isolation and follow the guidelines of the RIVM.

With the COVID-19 rapid test we can determine within half an hour if someone is infected with the corona virus. This way, we can trace positive cases in a short period of time and prevent unnecessary contamination.
The COVID-19 rapid test only measures virus particles that have already developed in the body (from 3-5 days). It is possible that you are already infected but that the virus particles have not yet developed. There is a big chance that you infect other people without knowing it.

Yes, the antigen rapid test is reliable. We offer the SARS-CoV-2 Rapid Antigen Test from Roche. This is a CE-marked rapid test which is approved by the RIVM and the GGD. In case of a positive result it is not necessary to do an additional PCR test. 

A PCR test is more sensitive than a antigen rapid test. This means that a PCR test can show at a very early stage whether you are infected with the coronavirus compared to the rapid test. In addition, the result of a PCR test is displayed at most within 24 hours. With a rapid test this is with approximately 30 minutes.

You will receive a different certificate for the rapid test than for the PCR test. In some cases this certificate will also be approved. You often need a travel certificate for a PCR test, so check the requirements of the country concerned before you travel. Check the most current corona updates for your holiday destination on the website of the Government. Read more about it here corona and holiday.

The COVID-19 rapid test is administered through the nose using a cotton swab. The test collection including administrative processing takes about three to five minutes per person.

Please do not eat or drink 15 minutes before the test.

PCR test (including travel certificate)

With a PCR-test the COVID-19 virus can be traced quickly. Even if there are only very few virus particles left in the body. By doing this at an early stage, people who are infected can go into isolation and we prevent other people from being infected unnecessarily.

With the COVID-19 PCR test, we can test the virus at a very early stage. Even if there are only very few virus particles in the body. This is in contrast with the COVID-19 rapid test, where you can only trace the virus when there are many virus particles in the body.

Yes, the SARS-CoV-2 by RT-PCR test (that's the official name) we offer has been validated by RIVM on April 2, 2020. See the declaration of performance issued by the RIVM. For the COVID-19 diagnostics we work together with Sanquin.

The COVID-19 PCR test is administered through the nose and mouth using a cotton swab. The test collection including administrative processing takes about three to five minutes per person.
Please do not eat or drink 15 minutes before the test.

We do our utmost to deliver the test result within 24 hours after sampling. Tested before 13.00 = result no later than the evening.

Companies

Email address: info@testservice.nl
Phone number: 085 0291 838

Testservice offers several possibilities for companies, enterprises or organizations. We can be on location within 2 hours and ensure that all employees are tested. We offer both PCR and rapid tests. You can have your staff come to one of our locations or we can come to your location. You will receive the results the same day. In this way, we can ensure the safest possible environment for your staff within your organization. For staff who have to travel on business, we naturally offer the PCR test with a travel certificate.

  • Test results within 15 minutes
  • Approved by the Dutch government
  • With CE marking
  • Test is taken at your location
  • Avoid unnecessary dispersal or closure

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